Join The Customer Care WhatsApp Group- How to change your password
- There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your JPesa International account by using the ...
- Credit Limit
- WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...
- How long does it take for JPesa to disburse a Personal Loan?
- JPesa will typically send your loan funds within three days after you sign your loan application and submit all the required documents and if there is no additional information or document r...
- How do I report potential fraud, spoof or unauthorized transactions to JPesa?
- It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...
- Help Desk
- Submitting a Ticket Request When it comes to getting support from us at JPesa International, submitting a support ticket is one of the best ways to request assistance. To help w...
- What should I do if I think there has been unauthorized access to my JPesa data?
- A data incident occurs when data is accessed by unauthorized persons or parties, or when there is loss or destruction of data. The security of your account is important to us. We h...
- Is JPesa secure?
- Yes, we keep all your information safe. When you send a payment using JPesa, the recipient won't receive sensitive financial information like your credit card or bank account number. This ...
