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Knowledgebase Articles
Help Desk
Submitting a Ticket Request When it comes to getting support from us at JPesa International, submitting a support ticket is one of the best ways to request assistance. To help w...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

Account Profile Rating
According to JPesa International, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the...

About JPesa International

Agent Sales
Who are Sales Agents? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organization...

Agent Payments
What are Agent Payments? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizat...

Account Opening Documents
As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...

How to change your password
There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your JPesa International account by using the ...


Popular Knowledgebase Articles
Help Desk
Submitting a Ticket Request When it comes to getting support from us at JPesa International, submitting a support ticket is one of the best ways to request assistance. To help w...

Account Profile Rating
According to JPesa International, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the...

Agent Sales
Who are Sales Agents? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organization...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

Account Opening Documents
As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...