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Knowledgebase Articles
How much do I have to pay each month?
Personal Loans are payable in fixed monthly installments. The amount of your monthly payment will depend on the amount you borrow, the repayment period you select and the total interest paid...

How long does it take for JPesa to disburse a Personal Loan?
JPesa will typically send your loan funds within three days after you sign your loan application and submit all the required documents and if there is no additional information or document r...

Do I need to transfer my salary to JPesa to avail a Personal Loan?
Yes, your salary transfer is mandatory for us to avail a Personal loan to you.

How do I apply for a Personal Loan?
You can apply for a JPesa Personal loan online or visit us at a branch located close to you.

How do I spot and report a fake JPesa email or website?
We continuously work to disable fake or “spoof” communication including emails, websites, and text messages. We review all submissions sent to us, and work with law enforcement around...

How do I report potential fraud, spoof or unauthorized transactions to JPesa?
It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...

What should I do if I think there has been unauthorized access to my JPesa data?
A data incident occurs when data is accessed by unauthorized persons or parties, or when there is loss or destruction of data.    The security of your account is important to us. We h...

Does JPesa ever sell my personal data?
No. JPesa does not sell your personal data.

How does JPesa store my data and keep my data secure?
We store your personal data in secure databases. In addition, we automatically encrypt your confidential information when it's stored and transmitted. Your data can't be intercepted when it...

Is JPesa secure?
Yes, we keep all your information safe. When you send a payment using JPesa, the recipient won't receive sensitive financial information like your credit card or bank account number. This ...


Popular Knowledgebase Articles
How long does it take for JPesa to disburse a Personal Loan?
JPesa will typically send your loan funds within three days after you sign your loan application and submit all the required documents and if there is no additional information or document r...

How do I report potential fraud, spoof or unauthorized transactions to JPesa?
It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...

Help Desk
Submitting a Ticket Request When it comes to getting support from us at JPesa International, submitting a support ticket is one of the best ways to request assistance. To help w...

What should I do if I think there has been unauthorized access to my JPesa data?
A data incident occurs when data is accessed by unauthorized persons or parties, or when there is loss or destruction of data.    The security of your account is important to us. We h...

Is JPesa secure?
Yes, we keep all your information safe. When you send a payment using JPesa, the recipient won't receive sensitive financial information like your credit card or bank account number. This ...