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- Help Desk
- Submitting a Ticket Request When it comes to getting support from us at JPesa International, submitting a support ticket is one of the best ways to request assistance. To help w...
- How do I report potential fraud, spoof or unauthorized transactions to JPesa?
- It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...
- What should I do if I think there has been unauthorized access to my JPesa data?
- A data incident occurs when data is accessed by unauthorized persons or parties, or when there is loss or destruction of data. The security of your account is important to us. We h...
- Account Profile Rating
- According to JPesa International, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the...
- Account Opening Documents
- As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...
